Privacy Policy

Privacy Statement

Effective Date: October 1, 2025

Sahana Primary Care LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal and health information. This Privacy Statement explains how we collect, use, disclose, and safeguard information obtained through our website and related online services.

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

a. Personal Information

• Name

• Email address

• Phone number

• Mailing address

• Any information you voluntarily submit through contact forms, appointment requests, or patient portals

b. Health Information

• Limited health-related information you choose to provide through online forms or secure patient portals

• Any protected health information (PHI) submitted is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA)

c. Automatically Collected Information

• IP address

• Browser type and operating system

• Pages visited and time spent on the site

• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and appointment requests

• Provide and manage healthcare services

• Communicate important information related to your care

• Improve website functionality and user experience

• Comply with legal, regulatory, and professional obligations

3. HIPAA and Protected Health Information (PHI)

We comply with HIPAA and applicable state privacy laws regarding the use and disclosure of protected health information. PHI submitted through secure systems is used only for treatment, payment, healthcare operations, or as otherwise permitted or required by law.

A separate Notice of Privacy Practices is available and describes in detail how medical information about you may be used and disclosed and how you can access this information.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only:

• With healthcare providers involved in your care

• With third-party service providers who assist in operating our website or practice (under confidentiality agreements)

• When required by law, regulation, subpoena, or court order

• To protect the rights, safety, or property of our patients, staff, or practice

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. You may adjust your browser settings to refuse cookies; however, some site features may not function properly.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. While no system can guarantee absolute security, we strive to use commercially reasonable protections.

7. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to or copies of your personal or health information

• Request corrections to inaccurate information

• Request restrictions on certain uses or disclosures

• File a complaint if you believe your privacy rights have been violated

Requests may be submitted using the contact information below.

10. Changes to This Privacy Statement

We reserve the right to update this Privacy Statement at any time. Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have questions about this Privacy Statement or our privacy practices, please contact:

Sahana Primary Care LLC
Address: 5201 W. Woodmill Drive, Suite 31, Wilmington, De 19808
Phone: 302-280-1070/302-508-9497
Email: Sahana Primary Care LLC